Contact us
Email support
The fastest way to reach us. Include your name and class code if you have one.
We usually reply within 1–2 business days
Common questions
How do I join my class?
Ask your teacher for their join code, then open EduMark and enter it on the join screen. You'll be added to that class straight away and your exams, mocks and assignments will appear on your home dashboard.
I forgot my password
On the sign-in screen, tap “Forgot password” and enter the email you signed up with. You'll get a reset link by email. If it doesn't arrive, check your spam folder or email us and we'll help.
How does the marking and feedback work?
When you submit an exam, mock or assignment, EduMark marks your answers and gives you question-by-question feedback so you can see exactly where marks were won or lost. You can reopen any completed assessment to review it at any time.
Can I submit handwritten work?
Yes. For questions that ask for written answers, tap the camera to photograph your work. EduMark scans the image and reads your answer for you — no retyping needed. For the clearest results, use good lighting and keep the page flat.
How do I delete my account and data?
Email us at ahmdhamed105@gmail.com from your account email and we'll permanently delete your account and associated data. You can also ask your teacher to remove you from a class.
The app isn't loading or a screen looks wrong
First check your internet connection and make sure you're on the latest version from the App Store. If the problem continues, email us with your device model and a short description (a screenshot helps) and we'll sort it out.